Billing and Refunds

What a store pays

• €1 per month for the app.
• 2% service fee on the value of orders placed through a partner link or code, converted to euros at the European Central Bank rate. The fee is capped at €149 per 30 days.
• No setup fee. Partners pay nothing.

How it is billed

Charges are made through Shopify and appear on the store's normal Shopify invoice. We never ask for card details. Shopify asks the store to approve the plan and the usage cap when the app is installed; the store can change the cap in the Shopify admin.

Fees are charged on orders when they are recorded. When an order is refunded or cancelled, the commission is deducted as described in the Partner Terms.

Cancelling

A store can stop at any time by uninstalling the app in Shopify. Billing stops with the uninstall. Data is handled as described in the Privacy Policy.

Refunds

Fees for the part of a billing period that has passed are not refunded as a rule. If you were charged by mistake or something did not work as described, write to support@hypesoulaffiliate.com within 30 days and we will review it and, where it is right, refund through Shopify.

Commissions are paid by the store to the partner outside the app. Questions about a commission or a payout go to the store that owes it.

Taxes

Prices are shown without VAT or other taxes where these apply. Shopify may add them to the invoice based on the store's location.